Not Labor with a capital L, as in organized labor unions. I mean labor as in skilled workers solving interesting problems. I mean craftspeople who use their hands, their backs and their heads to do important work.
Labor was a key part of the manufacturing revolution. Industrialists needed smart, dedicated, trained laborers to solve interesting problems. Putting things together took more than pressing a few buttons, it took initiative and skill and care. Labor improvised.
It took thirteen years to build the Brooklyn Bridge and more than twenty-five laborers died during its construction. There was not a systematic manual to follow. The people who built it largely figured it out as they went.
The Singer sewing machine, one of the most complex devices of its century, had each piece fitted by hand by skilled laborers.
Sometime after this, once Henry Ford ironed out that whole assembly line thing, things changed. Factories got far more complex and there was less room for improvisation as things scaled.
The boss said, "do what I say. Exactly what I say."
Amazingly, labor said something similar. They said to the boss, "tell us exactly what to do." In many cases, work rules were instituted, flexibility went away and labor insisted on doing exactly what they had agreed to do, no more, no less. At the time, this probably felt like power. Now we know what a mistake it was.
Friday, September 10, 2010
"tell us exactly what to do." -- if this is how you look at work, it means, you're exactly as good as the others and are easily replaceable.
Posted by Mark J at 10:09 AM